Privacy Policy
How we collect, use, and protect your information
Last updated: January 30, 2025
Personal Information
- Account Information: Email address, name, and password when you create an account
- Payment Information: Billing details processed securely through Stripe (we don't store payment card details)
- Profile Information: Any additional information you choose to provide in your profile
Usage Information
- Text Content: Documents and text you submit for paraphrasing (temporarily processed and not permanently stored)
- Service Usage: Information about how you use our service, including features accessed and usage patterns
- Technical Information: IP address, browser type, device information, and operating system
Automatically Collected Information
- Log Data: Server logs including access times, pages viewed, and technical errors
- Cookies: We use cookies to enhance your experience and maintain your session
- Analytics: Aggregated usage statistics to improve our service
Primary Uses
- Service Delivery: To provide AI-powered paraphrasing and text transformation services
- Account Management: To create and maintain your account, process payments, and provide customer support
- Communication: To send you service updates, security alerts, and customer support messages
Service Improvement
- Quality Enhancement: To improve our AI models and service quality (using anonymized data only)
- Feature Development: To develop new features and improve existing functionality
- Security: To detect and prevent fraud, abuse, and security threats
Legal and Business Uses
- Compliance: To comply with legal obligations and respond to legal requests
- Business Operations: For internal business purposes, analytics, and reporting
Text Processing
- Temporary Processing: Your text is processed temporarily to provide paraphrasing services
- No Permanent Storage: Original and paraphrased text is not permanently stored on our servers
- Session Data: Text may be retained during your session for editing and refinement purposes
- Automatic Deletion: All text data is automatically deleted after processing completion
Data Security
- Encryption: All data is encrypted in transit using industry-standard SSL/TLS
- Secure Infrastructure: We use secure cloud infrastructure with regular security audits
- Access Controls: Strict access controls limit who can access your data
- Regular Backups: Account data is regularly backed up with encryption
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
- Service Providers: We share data with trusted service providers (hosting, payment processing, analytics) under strict confidentiality agreements
- Legal Requirements: We may disclose information when required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, your data may be transferred with appropriate protections
Third-Party Services
- Stripe: For payment processing (subject to Stripe's privacy policy)
- Supabase: For authentication and database services
- Analytics: Anonymized usage analytics for service improvement
Data Rights
- Access: You can access and review your personal information in your account settings
- Correction: You can update or correct your personal information at any time
- Deletion: You can request deletion of your account and associated data
- Portability: You can request a copy of your data in a machine-readable format
Privacy Controls
- Account Settings: Manage your personal information and preferences
- Communication Preferences: Control what emails you receive from us
- Cookie Settings: Manage cookie preferences in your browser
Exercising Your Rights
To exercise any of these rights, please contact us at [email protected] or through your account settings.
- Account Data: Retained while your account is active and for a reasonable period after deletion
- Text Content: Automatically deleted after processing (not permanently stored)
- Usage Logs: Retained for up to 12 months for security and analytics purposes
- Payment Records: Retained as required by law and for accounting purposes
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including standard contractual clauses and adequacy decisions.
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice via email or service notification.
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Website: Contact form on our website
- Response Time: We aim to respond to all inquiries within 48 hours